Shunda Polyurethane Ltd. (“Provider”, “We”, “Our” or “Instructor”) understands the importance of customer privacy and is dedicated to protecting your privacy through our privacy policy. 

This policy protects any personal information that we collect during a participant’s enrollment, this includes, but not limited to, registration, certification, discussion posts, or messages between the participant and the instructor. 

Our privacy policy follows the principles published in the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”).

Please carefully read our privacy policy, by registering for the Shunda Spray Foam Training course, you have agreed to the privacy policy. 

Shunda Polyurethane Ltd. is using Thinkific to host our Shunda Spray Foam Training course, we are not liable for any additional information Thinkific collects when the participant is completing our course. Please read Thinkific privacy policy https://www.thinkific.com/privacy-policy/ 

What personal information do we collect?

Personal information, or additional information is any information we collect while the participant is registering for the course as well as completing the course. The information we collect is divided into the groups as follows: 

-    When registering for the course, we will collect your full name, email address, registers company’s name, registers office company’s address/ registers office telephone number, contact person’s name, username, and password

-    When purchasing the course, we will collect the participants banking information and payment card details, their billing address, and their purchase history 

Why do we collect Personal information?

The information we collect is for Shunda polyurethane Ltd, and Caliber’s record. The information is required to create/update your Caliber license and to create/update your account with Shunda Polyurethane Ltd. 

How do we collect personal information?

Shunda Polyurethane Ltd. only collects personal information for the legitimate reasons identified. Any additional information that we collect are by lawful and fair means.  

Information the participant provides us

The website will ask the participant personal information upon registration. If the participants personal information has changes, it is the participants responsibility to update their account information. 

Additional information that we will collect from the participant are discussion posts, conversations between the participant and instructor/student, and reviews. 

Information we collect through automatic tracking

The course webpage will collect the participant’s enrollment status, their progress percent, the date they completed each module and module quiz, any groups the participant had joined, and how many attempts per module quiz and their results.

How do we use your information?

We use personal information to create or update both Shunda Polyurethane Ltd and Caliber’s account. The participants full name and company’s name will be displayed on their Caliber license. 

All additional information is used to track the participants success throughout the course. 

Disclosure of information

Shunda Polyurethane Ltd. is working with Caliber to provide the spray foam training evaluation. We will disclose your personal information with Caliber to start the participants registration process with Caliber. If you wish to provide the required personal information to Caliber directly, please email [email protected], and we will not disclose this information to Caliber. 

We may disclose any information about a participant if we are legally compelled to do so. 

Outsourced information

Thinkific secure architecture is hosted and managed by Amazon Web Services (AWS) and Google Cloud Platform (GCP) in the United States. 

Keeping personal information

Unenrolling from the course will not delete the participant’s account. The provider will still have access to the participants course reviews, quiz response, course progress, Thinkific certificates, discussion posts, and order. If the participant wishes to have all information deleted then the provider must delete their account. If you wish to have all information deleted, please email  [email protected]. Depending on the condition, the provider can deny the participants request.  

Access to Personal Information

The participant can request to review any or all personal information we have saved. Depending on the condition, the provider can deny the participants request.  

Disclaimer

Shunda Polyurethane Ltd. is committed to protecting all participants personal information. However, we cannot guarantee security while transferring personal information online. The participant is responsible for all personal information they release online. 

Privacy Policy Changes

Our privacy policy is subjected to change without notice. It is the responsibility of the participant to check the website for the most up-to-date version of the privacy policy. To review our privacy policy, email [email protected]

Questions, Concerns or Regards

If you have general questions about your account or how to contact Customer Service for assistance, please send us an email at [email protected]

For questions specifically about this Privacy Policy or use of your personal information please contact our Privacy Officer by mail at: [email protected]

Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.